Visitor Information

Visiting West Haldimand General Hospital

As the COVID-19 pandemic continues to evolve, we are taking special precautions to ensure that patients, families, and staff remain safe.

West Haldimand General Hospital (WHGH) is not stopping all visits, but strict guidelines will remain in place. We know that caregivers and support persons are vital, and we will allow caregivers and support persons to visit throughout the pandemic period, as permitted through the Ministry guidelines.

For everyone's safety, we are screening all patients, visitors and staff entering our facilities.

People are required to sanitize their hands when they enter and exit the hospital and when they enter and exit a patient’s room.

Caregivers and support persons must wear appropriate personal protective equipment (PPE), including the hospital-issued mask received at screening, and keep it on for the duration of the visit.

Items permitted to bring to the hospital for patients are: Glasses, hearing aids, dentures, one personal cell phone/tablet, clothing required for patients who are being imminently discharged.

Food, flowers, and other personal items will not be accepted.

The patient is responsible for all belongings and/or valuables in their possession during admission.

WHGH assumes no responsibility and or liability for lost or damaged valuables and or belongings brought to the hospital. It’s important to note that visiting days alternate.

Staff will notify you of your visiting days.

Visitation for A and C beds will be allowed on Tuesday, Thursday, and Saturday.

Visitation for B beds will be allowed on Wednesday, Friday, and Sunday.

Visiting hours will be available from 9:00 am to 8:00 p.m.

Patients and visitors should enter through the hospital’s main entrance, unless visiting the Emergency Department (ED).

Thank you for your patience as we continue to respond to the COVID-19 pandemic.

Emergency Department:

We will allow one visitor per patient in the Emergency Department (ED) at any time. Visitors may be asked to leave if the number of visitors impacts the ability of patients to enter the ED and get medical attention.

• Two designated individuals may visit a patient in the ED who is at end of life or gravely ill
• Designated visitors for palliative/end of life patients may be in at the same time and have no time frame