Welcome to West Haldimand General Hospital

Offering high quality health services to Haldimand and surrounding areas.

Assessment Centre Update

Due to a surge in volumes for COVID-19 testing, Assessment Centres are now prioritizing testing for people who have:

  • COVID-19 symptoms.
  • Been referred by public health due to close contact with a confirmed case.
  • Been referred by a health care professional or need to meet Ministry guidelines.
  • All others are strongly encouraged to make an appointment.

The COVID Assessment Centre can be reached at 905 768 3311 x1113
Hours of Operation:  8:30am - 5:30pm   7 Days a week

Media Release – June 29, 2020 

COVID-19 Update 

WHGH Allowing Visitors With Restrictions


Effective June 30, West Haldimand General Hospital will gradually reintroduce visiting hours. This will be done in a way that recognizes the important role that visitors play in supporting patients, along with the need to keep everyone in our hospital safe.

As a first step, patients in the inpatient unit will designate a visitor. The hospital will contact those individuals to make visiting arrangements. Visiting may occur Tuesday to Sunday, 2:00 p.m. – 7:00 p.m. 

“We want to thank the community for their understanding. We appreciate how difficult visiting restrictions have been for patients and loved ones. Visiting will be expanded further as soon as it is safe to do so” – Tom Thomson, Interim President & CEO, Norfolk General Hospital and West Haldimand General Hospital.

To ensure everyone’s safety, please note that visitors will be screened, must wear a mask provided by the hospital, practice social distancing at all times, and not bring items for patients such as food and gifts.



The Board of Directors of NGH, NHNH and WHGH are delighted to announce that the search for our CEO has been successful. Ms Lucy Bonanno, RRT, MA, MBA, CAE, CHE, will be joining us in August.
Lucy has over twenty years of experience working in health care and leading complex system transformation initiatives in rural and smaller community settings. She has led many system-level initiatives within Ontario that span the continuum of care.

For the past 5 years Lucy has held the position of CEO of Geraldton District Hospital, overseeing the hospital, inclusive of a long -term care wing and primary care clinics for regional health for those facing barriers. She is also responsible for regional pharmacy services, regional transportation programs, and the advancement of community level integrations that support local health hubs in her region.

Lucy is a Certified Health Executive with a Master of Business Administration in Executive Management and a Master of Arts in Leadership. She started her career as a Registered Respiratory Therapist before moving into leadership and holding the following positions; National Director – Clinical Programs, Osteoporosis Canada, Executive Director – Scarborough Academic Family Health Team, Scarborough Hospital, Director – Emergency, Critical Care & Access Portfolio, Sault Area Hospital, Executive Director – Summerville Academic Family Health Team, Senior Director – Patient Care, Hotel Dieu Hospital.

Lucy also currently sits on the Board of Directors of the Northern Ontario School of Medicine (Laurentian University & Lakehead University), Lymphoma Canada, and a sub-committee of the Board of Directors of the OHA as well as being a member of the Canadian College of Health Leaders, Canadian Society of Association Executives and the College of Respiratory Therapists of Ontario.

When she is not working, Lucy enjoys spending time with her husband and family, along with having a love for animals. Her husband and children are now well aware, that Lucy will suddenly show up with an animal that requires help and they quickly become members of the family.

Please join us in welcoming Lucy to NGH, NHNH and WHGH! She will be with us on August 31st.

Welcome to WHGH

On behalf of the staff, physicians and volunteers, welcome. Whether you're a patient or a visitor, we pride ourselves in offering a range of high quality health services to the people living in Haldimand and surrounding areas.

As a patient and family centred hospital, we operate as a primary care facility in partnership with other health care providers and community agencies to provide active inpatient and outpatient services to our catchment area and beyond.

We are committed to providing the highest standards of quality care to all of our patients, families and visitors. We are also committed to making sure your stay or visit is pleasant and comfortable. Our Mission is ensure access to quality health care for everyone who enters our doors.