Welcome to West Haldimand General Hospital

Offering high quality health services to Haldimand and surrounding areas.

Accessibility Notice

** No Visitor Access **

Novel Coronavirus (COVID-19) Update:

May 19, 2020 

The hospital is currently planning how to safely resume scheduled surgeries, diagnostic procedures and clinics.  We will work as quickly as we can, and will contact patients as soon as the plans are finalized. If your condition has changed, please contact your surgeon or primary care provider, or go to the ED if it is an emergency. Thank you for your patience.

West Haldimand General Hospital Emergency Department Remains Open
Hospital Increasing Capacity for Pandemic Patients

Hospitals in Our Region Support Their Employees!


Please note that, effective Friday May 29, all ED patients, outpatients and essential visitors entering the hospital will be required to wear a mask. We will provide the mask at the screening desk. Anyone arriving already wearing a mask will be requested to use the mask that we provide. Thank you for your cooperation.

Hospital Emergency Department Remains Open 

The WHGH Emergency Department remains open during the pandemic. 

For everyone’s safety, please note that patients will be screened prior to entering the ED so that appropriate precautions can be taken. Patients should continue to practice social distancing and wash their hands while in the waiting room. Patients cannot have anyone accompany them into the hospital (except for the parent/guardian of a child). 

Safety is Paramount 

WHGH continues to monitor and respond to the COVID-19 pandemic in collaboration with Public Health, Ontario Health, the Ministry of Health and hospital partners. 

The safety of our patients, staff and community is paramount. The hospital is following guidelines provided by Public Health and Infection and Prevention Control Canada (IPAC). Initiatives are focused on limiting the potential spread of infection.  Everyone entering the hospital is screened, visitor access is restricted, and staff are wearing the appropriate personal protective equipment. 

Please see the hospital website for restrictions to visitor access and limitations on acceptance of food and personal items. 

Capacity Being Increased to Care for Pandemic Patients 

The hospital is taking significant steps to increase capacity to care for COVID-19 patients. The second floor of the hospital, which was being used for administrative purposes, is being transformed back into an inpatient unit. This will add 28 beds to the hospital. Staff have been redeployed to areas where they may be needed most, and additional staff have been hired. Capacity is further complemented by Public Health’s creation of a 50 bed Interim Care Centre in Dunnville and a 54 bed Interim Care Centre in Port Dover. 

“It is extraordinary how our team has been able to perform the complex task of creating an inpatient unit in such a short period of time. I want to thank all of the staff and physicians for their efforts during this pandemic.” – Tom Thomson, Interim CEO, West Haldimand General Hospital and Norfolk General Hospital. 

Thank you

WHGH has received several donations, including supplies and food, from businesses and individuals. “The support from the community has been remarkable. We are truly thankful for it.” -  Tom Thomson, Interim CEO, West Haldimand General Hospital and Norfolk General Hospital. 

Community Urged to Stay Vigilant To Prevent the Spread of COVID-19

While there are signs Ontario and the rest of Canada have begun to “flatten the curve” of the COVID-19 pandemic, it is important for everyone to continue taking measures to prevent the spread of illness. Staying home and going out only as needed, maintaining social distancing of two metres in public areas and cleaning your hands well and frequently all continue to be essential.

Please visit https://www.ontario.ca/page/2019-novel-coronavirus for the latest information.

Contact Telehealth Ontario at 1-866-797-000 or your local public health unit if you’re experiencing symptoms of the 2019 novel coronavirus. 

Welcome to WHGH

On behalf of the staff, physicians and volunteers, welcome. Whether you're a patient or a visitor, we pride ourselves in offering a range of high quality health services to the people living in Haldimand and surrounding areas.

As a patient and family centred hospital, we operate as a primary care facility in partnership with other health care providers and community agencies to provide active inpatient and outpatient services to our catchment area and beyond.

We are committed to providing the highest standards of quality care to all of our patients, families and visitors. We are also committed to making sure your stay or visit is pleasant and comfortable. Our Mission is ensure access to quality health care for everyone who enters our doors.