Welcome to West Haldimand General Hospital

Offering high quality health services to Haldimand and surrounding areas.

Accessibility Notice

** No Visitor Access **

Novel Coronavirus (COVID-19) Update:

Two In-Patients Test Positive for COVID-19 at West Haldimand General Hospital. See media release here: link

No Visitor Access as of Friday, March 20, 2020 


Novel Coronavirus (COVID-19) Update:

Effective Friday, March 20, 2020, there will be no visitor access at West Haldimand General Hospital. For compassionate reasons, there may be some exceptions so visitors seeking access to a loved one receiving palliative care are encouraged to phone ahead to the hospital to discuss access. 

These actions are being taken to ensure the safety of our health care workers and patients receiving care and to limit the spread of infection. Active screening will continue at the ED entrance at both hospitals for new patients, hospital staff, physicians and other essential service providers. 

WHGH is following Public Health guidelines to mitigate the spread of COVID-19 in Ontario. For example, if a patient has just returned from international travel, presents at the ED for other health reasons and is showing no signs of symptoms at screening, then that patient will be required to be placed in isolation for 14 days upon hospital admission. 

West Haldimand General Hospital continues to monitor the novel coronavirus (COVID-19) situation. Please visit https://www.ontario.ca/page/2019-novel-coronavirus for the latest information. 

Contact Telehealth Ontario at 1-866-797-000 or your local public health unit if you’re experiencing symptoms of the 2019 novel coronavirus.  Do not call 911 unless it is an emergency. 

What do I need to know before coming to the Emergency Department?

When you arrive at the Emergency Department, it is important to immediately let the person who greets you at Triage know about any international travel in the past 14 days, whether you or a family member have been in contact with an ill person who recently travelled internationally or been in contact with a person with a known case of novel coronavirus.

What do I need to know before coming to a clinic appointment?

Most non-urgent surgeries, procedures and clinic visits have been cancelled.  If you do have a clinic appointment, test or other procedure scheduled, and have any respiratory symptoms, please call the clinic before the appointment to ask if you should still come to the hospital. It is important to immediately let the person registering you know about any recent international travel, whether you or a family member have been in contact with an ill person who travelled internationally or been in contact with a person with a known case of novel coronavirus. 

What are the symptoms?

If you are experiencing any of the following symptoms and have recently travelled internationally, please contact your clinic or health-care provider before coming to the hospital:

  • Fever
  • Respiratory symptoms or flu-like symptoms (i.e. new cough, runny nose, sore throat)
  • Difficulty breathing
  • Pneumonia

 “The safety of our health care, hospital and nursing home community is our priority. I want to take this opportunity to thank our team of physicians and staff who are doing their best to take care of our patients, while supporting each other during this time of uncertainty. We ask for the community’s patience and understanding as this situation evolves and we respond to these changing circumstances.”

-- Kelly Isfan, President, Norfolk General Hospital and West Haldimand General Hospital

Welcome to WHGH

On behalf of the staff, physicians and volunteers, welcome. Whether you're a patient or a visitor, we pride ourselves in offering a range of high quality health services to the people living in Haldimand and surrounding areas.

As a patient and family centred hospital, we operate as a primary care facility in partnership with other health care providers and community agencies to provide active inpatient and outpatient services to our catchment area and beyond.

We are committed to providing the highest standards of quality care to all of our patients, families and visitors. We are also committed to making sure your stay or visit is pleasant and comfortable. Our Mission is ensure access to quality health care for everyone who enters our doors.


Dally Lowry, Chair of the Board of Directors for West Haldimand General Hospital, announced the resignation of Kelly Isfan as President and CEO of WHGH.

Isfan, who has been CEO for 4+ years, has accepted the position of President and CEO at Ross Memorial Hospital in Lindsay, Ontario.

The Board received the announcement Thursday, December 5th during a morning meeting. “Kelly has provided tremendous leadership at WHGH. Our culture of care has seen significant improvement related to both patients and staff. She will definitely be missed and will be a great asset to Ross Memorial.”

Isfan’s tenure with WHGH is highlighted by the implementing of shared leadership for Norfolk General Hospital and West Haldimand General Hospital, starting the journey of High Reliability for both hospitals, achieving Accreditation with Exemplary status at both hospitals and leading an extraordinary and committed team of professionals.

“It has been a real pleasure. The time has gone by very fast” Isfan told the board. “We have built great teams who live our hospitals’ mission and values every day and I am very proud of what we have achieved together.”

Isfan also served as a member of The Rotary Club of Simcoe; currently sits as chair of the Medium Size Hospital Council of Ontario Hospital Association; and has served on various committees for OHA and Ministry of Health and Long Term Care. 

Ms. Isfan will remain on with WHGH until mid-March, 2020

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